Tracktile and Certdox Are Partnering to Connect Operations and Food Safety

Tracktile and Certdox have entered a strategic partnership to help food and beverage manufacturers align day to day operations with food safety compliance.

The short version: Tracktile handles what happened on the floor. Certdox handles the records that demonstrate control. The partnership connects the two so manufacturers stop maintaining both by hand.

#Separate responsibilities, one shared picture

In most operations, food safety is owned in two places. Production teams manage what happens on the floor. FSQA teams document, verify, and demonstrate control.

Both responsibilities are distinct, and both are done well. The difficulty is that they usually live in systems that were never asked to talk to each other.

So someone pulls a production record from one place and a signed form from another and lines them up by hand. Someone chases a supplier certificate that expired three weeks ago. Someone spends the two days before an audit assembling a story the operation already lived through but never recorded in one place.

This is not a documentation problem. It is a distance problem. The information exists. It is sitting too far apart to be useful in the moment it is needed.

The cost is rarely a failed audit, because most teams are good enough at scrambling that the audit goes fine. The cost is what the scrambling displaces. A week spent reconciling records is a week not spent on prevention. A corrective action stored separately from the production event that triggered it cannot answer whether the fix actually held. And it compounds, because every new SKU, line, and facility adds another set of records to keep aligned.

#What each platform brings

Certdox is cloud-based food safety management software for FSQA teams. It brings documentation, audits, training, supplier programs, corrective actions, and HACCP into one system so teams can stay organized, consistent, and audit-ready every day. The platform supports compliance with GFSI-recognized standards including SQF, BRCGS, and FSSC 22000.

Tracktile covers production and inventory, including traceability, inventory, production records, and yields, along with compliance reporting and hardware integrations.

Together, the partnership is designed to help manufacturers:

• Reduce disconnects between production and FSQA teams by aligning production and traceability activity with compliance documentation and follow-up
• Improve audit and recall readiness by accelerating access to complete product histories and supporting food safety records
• Strengthen supplier compliance programs by linking supplier documentation and status to production and inventory workflows
• Increase day to day visibility into what is complete, what is missing, and what needs attention before issues escalate
• Scale food safety and operational systems with confidence as facilities, products, and teams grow

#What the two companies say

“This collaboration is focused on making compliance a natural outcome of well-run operations,” said Jordan Rose, Co-Founder and CEO of Tracktile. “By aligning operational traceability with food safety workflows, manufacturers can reduce manual effort, respond faster to issues, and operate with greater confidence across their business.”

Eric Toussaint, CEO of Certdox, pointed to where the difficulty actually sits.

“FSQA teams already do the work required to keep food safe, the challenge is managing all the moving parts clearly and consistently, with full visibility across the operation. By partnering with Tracktile, we’re helping teams connect what happens on the floor to the records, training, and follow-up that demonstrate control, without forcing them to rebuild their programs.”

That final clause is worth underlining. No manufacturer needs a partnership that asks them to rebuild a food safety program that already works.

#What it looks like in practice

Today, in most plants: a hold gets raised. The affected lots are identified in one system. The hold record, the investigation, and the corrective action live somewhere else. Closing it out means someone keeps both sides in step manually, and the link between the production event and the fix exists mainly in that person’s memory.

What the partnership is working toward: the hold and the lots describe the same event. The corrective action points back to the production record that caused it. The supplier whose material was involved has documentation and approval status connected to the receiving activity that brought it in. When an auditor asks for the history, the team can pull it from one place rather than rebuilding it from two.

That is the difference between having the information and being able to reach it.

#Who this is for

The partnership is most relevant to small and mid-sized manufacturers moving off paper, spreadsheets, and disconnected tools.

That is a specific and difficult stage. These teams have outgrown the binder but are not large enough to hire a systems administrator whose only job is keeping software aligned. What they need are tools that work across departments, that a small team can realistically adopt and maintain, and that hold up as facilities, products, and teams grow.

Both Tracktile and Certdox were built by teams with hands-on experience in food and beverage manufacturing, and both take the same usability-first approach as a result. If a team cannot maintain it, how capable it is stops mattering.

#What to do next

There is a useful question for any operations leader reading this. If the FSQA lead were out for two weeks, how much of the plant’s ability to demonstrate control would leave with them? Where that answer is uncomfortable, the issue is usually a systems gap rather than a compliance gap, and it is fixable.

To see how Tracktile and Certdox fit together from the production floor to the audit room, get in touch. More detail on the partnership is available on the Certdox partner page.